Service Update: Coronavirus (COVID-19) – Suspension of UK service guarantee
Due to the current situation, there are significant impacts on our ability to maintain all our usual service levels. We will continue offering our services, receiving and delivering parcels for our customers but there may be disruptions to some services under current conditions.
As a result, we will be suspending service guarantees from 18 March 2020 but will seek to ensure ‘all reasonable endeavours’ to maintain service levels where we can.
Due to the current situation of COVID-19 the delivery service we use – Parcelforce – is not guaranteeing next day delivery due to the sharp increase in orders being sent through them.
There is a delivery cost of £7.00 which will be added to your order at the checkout.
Delivery will be made within 7-10 days.
Shipping is limited to England and Wales only.